Client Overview
Harris Computer Systems is a Canadian-owned, U.S.-based software and services company that acquires, manages, and builds mission-critical software solutions globally. With a strong track record in technology innovation, Harris continues to expand its presence worldwide to better serve its customers.
Challenge
As part of its global expansion, Harris identified the Philippines as a key growth market. However, they faced several challenges entering the region:
- Volume Recruitment Needs: Harris required rapid hiring of a large number of employees across technical, professional, and support functions, including software developers, IT professionals, HR specialists, customer service staff, and R&D teams.
- Lack of Local Presence: Without an established footprint in the Philippines, Harris needed a partner with local expertise, infrastructure, and networks.
- Quality and Speed: Harris needed a partner capable of delivering high-quality hires at scale within tight timelines to meet ambitious growth targets.
Solution
To address these challenges, Harris partnered with TalentHero to provide an end-to-end workforce and operational solution:
- Niche & Volume Recruitment Expertise: Leveraging our strong candidate network and proven track record in technical and large-scale hiring, we delivered talent across multiple functions.
- Local Market Knowledge: With deep expertise in Philippine labor laws, talent pools, and recruitment practices, TalentHero ensured compliance and efficiency.
- Tailored Recruitment Strategies: Customized approaches were developed for technical, professional, and support roles to attract top-quality candidates.
- Scalable Growth Model: Starting with zero headcount, Harris scaled up to 160+ employees in under 12 months, fully aligned with business expansion goals.
- Operational Setup: TalentHero established Harris’ Manila office, tailored to their requirements, and managed procurement of all staff equipment (laptops, monitors, peripherals) alongside ongoing IT support.
Key Performance Indicators
Success was measured against clear KPIs:
- Time-to-Fill – Accelerated hiring timelines to meet rapid expansion needs.
- Quality of Hires – Candidates were carefully matched to ensure long-term role suitability.
- Cost Efficiency – Optimized recruitment costs versus building an in-house team.
- Local Compliance – Full adherence to Philippine labor laws and regulations.
Results
The collaboration delivered measurable impact:
- Rapid Expansion: Scaled workforce from 0 to 160+ employees in under a year.
- High-Quality Recruitment: Delivered top-tier talent across diverse roles, meeting high performance standards.
- Cost-Effective Growth: Reduced costs and complexities of establishing a local recruitment presence.
- Operational Success: Set up a fully functional Manila office and equipped the workforce with the necessary tools to succeed.
- Sustained Growth: Ongoing recruitment and support continue to enable Harris to grow in the Philippines.
At TalentHero, we enable global businesses like Harris Computer Systems to seamlessly enter new markets, scale their workforce, and establish operations with speed, quality, and compliance.
